Monitoring - Full service has resumed as of last hour and we are continuing to monitor traffic.
Dec 05, 2025 - 19:56 UTC
Update - Calls are returning to normal, however we continue to investigate to establish the root cause and until such time we remain on high alert.

Thanks
Callable Helpdesk.

Dec 05, 2025 - 18:07 UTC
Update - Calls are getting through but not every call is successful. Engineers continue to investigate.

Next update 15 minutes.

Callable Helpdesk

Dec 05, 2025 - 17:17 UTC
Investigating - We have received reports of silent calls when answered.

Engineers are investigating.

Next update in 15 minutes

Callable Helpdesk.

Dec 05, 2025 - 16:41 UTC
Callable Management Portal Operational
90 days ago
100.0 % uptime
Today
Callable API Operational
90 days ago
100.0 % uptime
Today
Callable Voice Server EU Operational
90 days ago
100.0 % uptime
Today
Callable Voice Server UK Operational
90 days ago
100.0 % uptime
Today
Callable Voice Server US East Operational
90 days ago
100.0 % uptime
Today
Callable Email Service Operational
90 days ago
100.0 % uptime
Today
3rd Party Applications Operational
90 days ago
100.0 % uptime
Today
Callable Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 18, 2025

No incidents reported today.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

Unresolved incident: Silent calls when answered.

Dec 4, 2025

No incidents reported.