Resolved -
This incident has been resolved.
Jun 12, 14:24 UTC
Monitoring -
Full service has resumed as of last hour and we are continuing to monitor traffic.
Dec 5, 19:56 UTC
Update -
Calls are returning to normal, however we continue to investigate to establish the root cause and until such time we remain on high alert.
Thanks
Callable Helpdesk.
Dec 5, 18:07 UTC
Update -
Calls are getting through but not every call is successful. Engineers continue to investigate.
Next update 15 minutes.
Callable Helpdesk
Dec 5, 17:17 UTC
Investigating -
We have received reports of silent calls when answered. (Closing old incident)
Engineers are investigating.
Next update in 15 minutes
Callable Helpdesk.
Dec 5, 16:41 UTC